Windows cannot connect to the printer, error 0x00000057

The workaround of the printer issue where printers are not displaying under devices and printers and while adding them by the host name comes with error maessage “windows cannot connect to the printer error 0x00000057)”.Here are the steps to follow:

It’s actually the print driver failing to install, not the connection to the print server. An initial attempt to install the driver failed, so the driver directory is present on the workstation, but missing the files.

1) First on a machine with the same driver installed (and working properly), open Regedit, and browse to:
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x64\Drivers\Version-3\
2) Locate the subkey for the printer driver we are dealing with i.e. HP Universal Printer Driver v6’ and click the key for the printer driver.
3) Look for the “InfPath” on the right. Note the path.
5) Now browse to C:\Windows\System32\DriverStore\FileRepository and locate the folder indicated in the InfPath reg value.
6) Go to the user’s computer exhibiting this behavior, and browse to C:\Windows\System32\DriverStore\FileRepository and see if the folder is present. If folder is present, but empty, you will have to modify security on the folder, first taking over the ownership, then granting yourself full control.
7) Once security is granted, copy the contents of this folder from a working machine to the effected machine and if complete folder is missing, copy the entire folder.

8) Restart the machine.

Comments

  1. UnknownApril 29, 2013 at 4:16 PM

    finally something that works, God bless you

    ReplyDelete
  2. NiklasSeptember 4, 2014 at 11:53 PM

    I had the same problem, but I had to fix it in another way.
    I use Windows 8.1.

    I had to delete the file "Driver" from "C:\Windows\System32\Config\".
    After that I was able to reinstall the print driver.

    ReplyDelete
  3. UnknownApril 22, 2016 at 3:21 AM

    Thank You SOOOOOOOO much, this worked!

    ReplyDelete
  4. Anna StewartJanuary 29, 2024 at 9:23 AM

    Hello I'm Anna Stewart . I'm a 123hp printer hp printer drivers unavailable errorEncountering the HP Printer Drivers Unavailable Error can be attributed to various factors. Ensure your printer drivers are up-to-date and compatible with your operating system. Connectivity issues, such as loose cables or network problems, may also contribute. Verify the printer's connection and troubleshoot network issues. Additionally, corrupted or missing driver files could trigger the error. Reinstalling or updating drivers from the official HP website can often resolve this issue.

    ReplyDelete
  5. Anna StewartMarch 27, 2024 at 12:05 PM

    Hello I'm Anna Stewart . I'm a 123hp printer hp printer drivers unavailable errorTo troubleshoot HP printer driver unavailable errors, start by ensuring your printer is properly connected and powered on. Restart both the printer and your computer to refresh connections. Check for updates to the printer driver through the HP website or device manager. If updates are available, install them. Verify that the printer driver is compatible with your operating system. Temporarily disable antivirus or firewall software, as they might block printer communication. Uninstall and reinstall the printer driver if the issue persists. Finally, seek assistance from HP support for further troubleshooting steps if necessary, ensuring your printer operates smoothly

    ReplyDelete

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