How to clear out corrupted definitions for a Symantec Endpoint Protection client manually
Problem How to fix and rebuild corrupted definitions for a Symantec Endpoint Protection (SEP) client. Error: "Virus definitions are missing on this computer. This computer will remain unprotected until definitions are downloaded from the network. Contact your system administrator for help updating your virus definitions" Solution: Instructions for 64-bit Operating Systems: For Windows Vista/Server 2008/Windows 7 Stop the Symantec Endpoint Protection Services: Click Start , Run , type in smc -stop , and push Enter. Click the Start button. In the search bar type services and then press Enter . Note: If the User Account Control prompt pops up click Continue. Right-click Symantec Endpoint Protection and click Stop . Note: If you are unable to stop the Symantec Management Client you will need to temporarily disable Tamper Protection. Please see the Technical Information at the bot...