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Showing posts with the label Symantec

Symantec Endpoint Protection Manager 12.1 is not updating 32-bit or 64-bit virus definitions

Method 1 :Check if Disk space is not running out of space, if so try to increase the disk space as while downloading and installing virus definitions  sufficient disk space is required  Method 2 : Managed Symantec Endpoint Protection (SEP) clients do not update virus definitions.  These clients are configured to receive their updates from their Symantec Endpoint Protection Manager (SEPM). The SEPM shows old virus definitions in " Admin  >  Server  >  Local Site  > Show LiveUpdate Downloads ". Environment SEPM 12.1 WIndows 2003 SP2 32-bit Windows Server 2008 R2 64-bit SEP clients Windows XP, Windows 7. Cause There are several possible causes.  Examine the SEPM's log.liveupdate and the System >  Server Activity logs  may provide details on the nature of the failure. One possible cause is that old or corrupted virus definitions present on the SEPM prevent the SEPM's ability to update ...

The antivirus industry dirty little secret revealed

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The antivirus industry has a dirty little secret: its products are often not very good at stopping viruses. Enlarge This Image Symantec Security experts at the Symantec Security Operation Center in Alexandria, Va. The word “antivirus” is less used on its products. Consumers and businesses spend billions of dollars every year on antivirus software. But these programs rarely, if ever, block freshly minted computer viruses, experts say, because the virus creators move too quickly. That is prompting start-ups and other companies to get creative about new approaches to computer security. “The bad guys are always trying to be a step ahead,” said Matthew D. Howard, a venture capitalist at Norwest Venture Partners who previously set up the security strategy at Cisco Systems. “And it doesn’t take a lot to be a step ahead.” Computer viruses used to be the domain of digital mischief makers. But in the mid-2000s, when criminals discovered that malicious software could be prof...

Faced a strange issue from last few weeks that internet and Network access suddenly stopped working in some systems

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Issue: F aced a strange issue from last few weeks that internet and Network access suddenly stopped working in some systems windows 7  (specially Optiplex 780 ). Error Message:  If you run "troubleshooter" will tell you "The Wired Network adapter experiencing some problems" Description:  Troubleshooting done till now   ·          1. like disabling/enabling/reinstalling drivers ·          2. Updating  the Network drivers in Compatible mode ·          3. Tried some commands on command prompt like netsh to make it work but no success. ·          4. Changing network cable/port. 5.   5. Resetting TCP/IP stack        6. Restarting DHCP , DNS services       7. Disabling Anti Virus       7. Under Device Manager>Show hidd...

How to clear out corrupted definitions for a Symantec Endpoint Protection client manually

Problem How to fix and rebuild corrupted definitions for a Symantec Endpoint Protection (SEP) client. Error: "Virus definitions are missing on this computer. This computer will remain unprotected until definitions are downloaded from the network. Contact your system administrator for help updating your virus definitions" Solution:  Instructions for 64-bit Operating Systems: For Windows Vista/Server 2008/Windows 7 Stop the Symantec Endpoint Protection Services: Click  Start ,  Run , type in  smc -stop , and push Enter. Click the  Start  button. In the search bar type  services  and then press  Enter . Note:  If the User Account Control prompt pops up click Continue. Right-click  Symantec Endpoint Protection  and click  Stop . Note:  If you are unable to stop the Symantec Management Client you will need to temporarily disable Tamper Protection. Please see the Technical Information at the bot...